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FAQ about Auplex
hits:1674   Updatetime:2018-8-17 16:00:18
FAQ about Auplex
Time:2018-08-17   View:191

1.What’s your main products ?

We mainly produce heat transfer equipments, sublimation materials, plotter cutter, badge machine and heat transfer vinyl. 

2.You are trading company or factory ?
Auplex Appliance Co., Ltd is a factory with 15 years production experience and 10+ years export experience, we have 9000+ square meters standard industrial plant and 100+ employees.

3.What certificate your product have ?
Our factory had verified by SGS, all machines have CE certification.

4.What guarantee you offer?
Five years warranty of heating element and machine case, 1 year warranty of spare parts, we will send replace parts free during this time if machine broken. 


5. How long can I get feedback after sending enquiry?

We will reply you within 12 hours in working days.


6. Can you do our design?

Of course, your customized design (OEM/ODM) is accepted. 


7. Can you make our design for the package?

Yes, pls send us the design you need, we will value the price and make the exact same package basing on your design. Or we also have some package for your reference.


8. What's the general lead-time for order delivery?

Small production: 3-4 days; Mass production: 7-15 days or base on your qty..


9. What kind of shipping do you have?

By Sea FCL or LCL, by air express DHL Fedxe UPS TNT and by Air Cargo


10. Why buy from you?

Excellent products (unique design, advance printing machine,strict quality control ) Factory direct sale (favorable and competitive price) Great service (OEM,ODM, after-sales services, fast delivery) Professional business consultation.


11. How to become your solo agent ?
Auplex cherish and emphasize long term partner relationship strategy with all clients all over the world.  

we are now looking for distributors worldwide, higher quality and better aftersale services, contact us for detailed information. 

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